Managed Club Setup
Agree the records, teams, fee plans and other configuration you would like us to prepare. We confirm the scope and a fixed quote before starting, then hand the setup over to your club administrators.
Getting started
Your club.
Ready to build.
Standard onboarding gives you a branded club workspace, your initial leadership accounts and the documents to build the club around them. Ongoing support and check-ins help you find your feet.
Free standard onboarding
We create the club.
You bring it to life.
Free standard onboarding gives you an empty club workspace with your branding and initial leadership accounts. Your admins use our documents to add the club’s teams and members.
You can complete the remaining setup yourself using your club administrator access and our support documents. If you would prefer AcademyOne to carry out that work, optional Managed Club Setup is available at an agreed cost.
See platform pricingShare your club details.
Provide your club identity and branding, along with the details of the initial administrators and club leaders.
We put the foundations in place.
AcademyOne creates your branded club and adds those initial administrators and club leaders at no extra onboarding charge.
Your admins build the club.
Use the support documents to add teams, coaches, players and parents, then configure the club areas you want to use.
Get your payments ready.
Your club configures its dues and completes the required payment-account setup and verification. Included support can guide you through the process.
Coaching resources included. Your coaches receive a base pack of AcademyOne Verified drills. Explore the included practices
Included follow-up
Keep the conversation
going.
Included check-ins take place at roughly 30, 60 and 90 days after onboarding, with dates arranged around your club.
- Around 30 days
Settle into the platform.
Review how your initial setup is going, answer questions and identify anything making it difficult to get started.
- Around 60 days
Build confidence across the club.
Discuss how your administrators, coaches and families are using AcademyOne and point them towards the relevant tools and documents.
- Around 90 days
Review the first few months.
Look at what is working, any remaining support needs and the areas your club would like to use next.
These check-ins are part of standard onboarding. Any additional setup work or tailored training discussed during them is quoted separately and agreed before it begins.
Support while subscribed · included
Know what help
is included.
Support is included at no extra charge while your club has an active AcademyOne subscription. This covers help using the platform and investigating access issues, errors or features that are not working as expected.
| Your club needs | How it is covered | What the help involves |
|---|---|---|
| “How do I add a coach or create a fee?” | Included support | Explain the process and point you to the relevant documentation. |
| “An invitation, login or feature is not working.” | Included support | Help investigate and resolve platform problems. |
| “Please add all our teams and members for us.” | Optional paid setup | AcademyOne carries out the agreed data entry and configuration. |
| “Please clean our spreadsheets and prepare our records.” | Optional paid setup | Agreed data preparation and setup using supported tools. |
| “Please run a tailored workshop for our coaches.” | Optional paid training | A scheduled, prepared session for your club’s people and workflows. |
You can ask ordinary questions without buying a package. Routine support continues beyond the 90-day check-in while your club’s subscription is active. The paid services cover work AcademyOne performs for you or additional prepared training.
Additional Club Training
Arrange a workshop focused on your people and workflows, such as dues and finance, Football Operations, Verified coaching resources or Social Studio. The topic, scope and cost are agreed in advance.
Getting-started questions
Clear expectations.
A supported start.
Does free onboarding include adding all our teams and members?
Free onboarding includes creating your branded club, adding the initial administrators and club leaders, and providing support documents. Your admins add teams, coaches, players and parents. If you want us to perform that work, we agree an optional paid setup package.
Does support stop after 90 days?
No. The 30, 60 and 90-day check-ins are onboarding follow-ups. Routine platform support remains included while your club has an active subscription.
Let's talk about your club.
Discuss your club’s starting point, the setup you can complete yourselves and any extra help you would like.